Sizzix USA

<p>Unfortunately we do not supply replacement parts if a part of a die set goes missing. However we sell <a href="https://www.sizzix.com/662871/sizzix-accessory-magnetic-sheets-4-3-8-x-6-1-2-3-pack">magnetic sheets</a> which keep your dies safe all in one place.</p>

<p>Unfortunately we do not supply replacement parts if a part of a die set goes missing. However we sell <a href='https://www.sizzix.com/662871/sizzix-accessory-magnetic-sheets-4-3-8-x-6-1-2-3-pack'>magnetic sheets</a> which keep your dies safe all in one place.</p>

Can I get a replacement part of my die set?

Product FAQs

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Shipping Information

Tracking Your Shipment

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Order FAQs

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My Account

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I have lost a part of my die set, can I get a replacement?

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I have built my sandwich incorrectly and the machine is now damaged, does this affect my warranty?

Warranty FAQs

Can I buy a discontinued die set?

Can I use crease rule dies, such as ScoreBoards and Bigz Dies with my Sizzix Big Shot Switch Plus Die Cutting Machine?

Can I use my Sizzix dies in a non-Sizzix machine, or vice versa?

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How should the Sizzix Effectz products be stored?

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My machine has stopped working but is covered under warranty what do I do?

What are the different Sizzix Surfacez?

What Cutting Pads are compatible with the Sizzix Big Shot Switch Plus?

What does the Sizzix Big Shot machine do?

What is a Sizzix cutting machine?

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What materials can I use with my Sizzix dies?

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Which machine will cut which materials?

Are any products made with common allergens like latex?

Are any Sizzix products recyclable?

Can I use my machine to decorate food? I have been told you can cut very thin icing with Bigz dies.

How do I know what size a die-cut shape will be?

I use all my Big Shot Machine accessories in my Big Shot Plus Machine. Will this affect the rollers/pressure of the machine?

Is a cracking sound normal when I die-cut?

Is there a maximum paper weight (GSM) for cutting with wafer-thin Thinlits or Framelits dies?

My card/paper sticks in the die. What should I do?

My Cutting Pads are marked and are now marking my design. What can I do?

My Cutting Pads keep bending. Is there a way to flatten my Cutting Pads if they warp?

My cutting plates are marking and bending when I use them, is this normal?

My die is cutting where it should be folding/creasing. What can I do?

My Thinlits/Framelits/chemically etched die is curved and is not cutting properly. What can I do?

What are the differences between die-cutting machines?

What is a die-cutting sandwich?

What is a shim?

What is the difference between cutting pads and plates?

What is the thickest material you can cut with Bigz and Originals dies?

What is the thickest metal that can be embossed?

What materials can I cut with my die?

Why can't the Precision Base Plate be used with the Big Shot Foldaway or Sizzix Plus Machine?

Will other brand products work in the Big Shot?

Do Sizzix products include sales tax?

Can you create custom dies / embossing folders?

I have misplaced my machine's manual. Where can I find it?

Which platforms / cutting pads are compatible with my machine?

My Switch machine has jammed. How do I remove the sandwich?

My Bigz die is cutting the score lines, how can I prevent this?

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Stockists & Competitors

Can I place a wholesale order online at Sizzix?

Discount Conditions

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Will any web browser work at Sizzix?

Customer Service Response Times

Website FAQs

I need to service my Ellison machine, who do I contact?

Can I get a replacement part of my die set?Updated a year ago